About the role
Drain Technician
Davis Heating, Cooling, Plumbing & Electric | Rocky Mount, VA
Solve Problems Customers Need Fixed Now
Drain and sewer issues are some of the most urgent calls in home services. At Davis Heating, Cooling, Plumbing & Electric, our Drain Technicians help customers get their homes back to normal quickly while identifying the underlying cause of the problem.
We’re looking for a dependable, mechanically inclined Drain Technician who is comfortable working in customers’ homes, operating professional drain equipment, and communicating clearly about what they find.
Whether you already have drain-cleaning experience or are building your career within plumbing, Davis offers the support, training, and opportunity to continue developing your skills.
What You’ll Do
- Diagnose and clear residential drain and sewer stoppages.
- Operate cable machines, augers, drain-cleaning equipment, and related tools.
- Perform sewer-camera inspections and identify blockages, root intrusion, damaged piping, and other drainage issues.
- Explain findings and recommended next steps clearly to homeowners.
- Identify when issues require additional plumbing repair, excavation, jetting, or sewer-line replacement.
- Complete accurate service notes, photos, and job documentation.
- Protect customers’ homes and maintain a clean, professional work area.
- Maintain drain-cleaning equipment, tools, vehicle, and inventory.
- Coordinate with dispatch, plumbers, customer service, and other field teams.
- Follow company safety procedures and proper equipment-use practices.
- Participate in technical and customer-service training.
What We’re Looking For
- Previous drain-cleaning, plumbing, maintenance, or mechanical experience preferred.
- Strong mechanical aptitude and problem-solving skills.
- Comfortable using drain-cleaning and sewer-inspection equipment.
- Strong customer service and communication skills.
- Ability to work independently while knowing when to involve a plumber or supervisor.
- Dependable, organized, and comfortable working in basements, crawl spaces, and outdoor conditions.
- Willingness to learn and continue developing plumbing and drain-service skills.
- Valid driver’s license with an acceptable driving record.
Why Work at Davis?
- Competitive compensation and advancement opportunities
- Steady residential customer demand
- Opportunity to grow into advanced drain, sewer, and plumbing work
- Medical, Dental, and Vision Insurance
- Retirement Plan with Company Match
- Paid Time Off and Paid Holidays
- Company Vehicle for qualified field roles
- Tool Account Program
- Uniforms and major equipment provided
- Ongoing technical training and professional development
- Supportive, team-oriented work environment
What Success Looks Like
Success means clearing drain problems efficiently, identifying the real cause of the issue, communicating professionally with the homeowner, and knowing when a more advanced plumbing solution is needed.
You’ll be expected to take care of the customer, maintain your equipment, and continue building your technical skills.